The following is an actual user-submitted question:
Q: Tell me more about Internet fax service with VoIP plans. I am up for renewal with another VoIP company so I'm looking into features of VoIP and costs.
A: Most business VoIP plans offer Internet fax functionality, either as an included feature or an optional add-on. The only consumer VoIP service we've found that offers Internet fax is Phone.com. Internet faxing is a great feature since fax machines generally don't work well with VoIP lines—all those weird bleeps, bloops, and screeches that fax machines make to send a fax don't survive the conversion to data the way that voice does.
With Internet faxing you use a web-based interface to send faxes in an Internet-ready format right from your web browser. It's a lot like sending an email from a web-based email client. In fact, if you've ever sent an email attachment, you'll have a pretty good idea of how this works. Check out the screen shot below to see how the Phone.com's fax interface works.
Check out our review of Phone.com and see how it stacks up next to other options with our home VoIP service comparisons. Also, you can always get a stand-alone Internet fax service to supplement any home VoIP plan.
